.portal-wrap{min-height:calc(100vh - 60px);background:var(--bg-soft)}.muted{color:var(--muted)}.portal-container{max-width:1080px;margin:0 auto;padding:32px 24px 64px}.portal-head{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-bottom:20px}.portal-head h1{font-size:24px;margin:0}.portal-sub{color:var(--muted);font-size:14px;margin:0}.portal-banner{background:var(--brand-grad);color:#fff;border-radius:14px;padding:28px 32px;box-shadow:var(--shadow);display:flex;flex-direction:column;gap:6px}.portal-banner h2{margin:0;color:#fff;font-size:24px}.portal-banner p{margin:0;color:rgba(255,255,255,.92);font-size:14px}.portal-grid{display:grid;grid-gap:20px;gap:20px;margin-top:20px}.portal-grid-3{grid-template-columns:repeat(3,1fr)}.portal-grid-2{grid-template-columns:1.6fr 1fr;align-items:start}.portal-card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:22px;box-shadow:var(--shadow)}.portal-card h3{margin:0 0 14px;font-size:16px}.portal-card .muted{color:var(--muted);font-size:13px;margin:0}.portal-card p{margin:0}.quick-entry{display:flex;gap:14px;flex-wrap:wrap;margin-top:20px}.quick-entry .portal-card{flex:1 1;min-width:200px;cursor:pointer;transition:border-color .15s ease,transform .15s ease}.quick-entry .portal-card:hover{border-color:var(--brand);transform:translateY(-1px)}.quick-entry .portal-card b{font-size:15px}.quick-entry .portal-card .arrow{color:var(--brand);font-weight:700;float:right}.quick-entry a{text-decoration:none;color:var(--ink)}.ticket-row{display:flex;gap:12px;align-items:center;padding:12px 0;border-bottom:1px solid var(--line)}.ticket-row:last-child{border-bottom:0}.ticket-row .t-main{flex:1 1;min-width:0}.ticket-row .t-title{font-size:14px;font-weight:600;color:var(--ink);word-break:break-word}.ticket-row .t-meta{color:var(--muted);font-size:12px;margin-top:2px}.badge{display:inline-block;padding:2px 10px;border-radius:20px;font-size:12px;border:1px solid var(--line);background:var(--bg-soft);color:var(--ink);white-space:nowrap}.badge-open{background:#fff7e6;border-color:#f0c000;color:#9a6b00}.badge-ai_active{background:#e8f4fd;border-color:#4a9eda;color:#1a5f8a}.badge-pending_takeover{background:#fff1ec;border-color:var(--brand-accent);color:#b05600}.badge-human_active{background:#fdeaea;border-color:#e07a7a;color:var(--brand-dark)}.badge-resolved{background:#e9f7ef;border-color:#66b98a;color:#1e7a4f}.badge-closed{background:#f1f1f1;border-color:#c9c9c9;color:#666}.portal-login{display:grid;grid-template-columns:1.05fr 1fr;min-height:calc(100vh - 60px)}.portal-login-brand{background:var(--brand-grad);color:#fff;padding:64px 56px;display:flex;flex-direction:column;justify-content:center;gap:16px;position:relative;overflow:hidden}.portal-login-brand:before{content:"";position:absolute;right:-110px;top:-110px;width:380px;height:380px;border-radius:50%;background:rgba(255,255,255,.08)}.portal-login-brand:after{content:"";position:absolute;left:-80px;bottom:-140px;width:300px;height:300px;border-radius:50%;background:rgba(255,255,255,.06)}.portal-login-brand .brand-logo{display:flex;align-items:center;gap:12px;position:relative}.portal-login-brand h1{color:#fff;font-size:32px;margin:6px 0 0;position:relative}.portal-login-brand .slogan{color:rgba(255,255,255,.95);font-size:16px;margin:0;max-width:430px;position:relative}.portal-login-brand ul{list-style:none;padding:0;margin:8px 0 0;display:flex;flex-direction:column;gap:10px;position:relative}.portal-login-brand li{color:rgba(255,255,255,.92);font-size:14px}.portal-login-brand li:before{content:"✓";margin-right:8px;font-weight:700}.portal-login-form{display:flex;align-items:center;justify-content:center;padding:40px 24px;background:var(--bg-soft)}.login-card{width:100%;max-width:420px;background:#fff;border:1px solid var(--line);border-radius:14px;padding:32px;box-shadow:var(--shadow)}.login-card h2{margin:0 0 6px;font-size:22px}.login-card .login-desc{color:var(--muted);font-size:13px;margin:0 0 18px}.login-tabs{display:flex;border-bottom:2px solid var(--line);margin-bottom:22px}.login-tab{flex:1 1;padding:10px 0;border:0;background:none;font-size:15px;color:var(--muted);cursor:pointer;font-family:inherit;border-bottom:2px solid transparent;margin-bottom:-2px}.login-tab.active{color:var(--brand);font-weight:600;border-bottom-color:var(--brand)}.login-form{display:flex;flex-direction:column;gap:14px}.form-row{display:flex;gap:10px;align-items:flex-start}.form-row .field-input{flex:1 1}.btn-code{white-space:nowrap;padding:10px 12px;font-size:13px}.qr-box{border:1px dashed var(--brand-accent);border-radius:10px;height:220px;display:flex;align-items:center;justify-content:center;color:var(--muted);font-size:13px;text-align:center;background:var(--bg-soft);line-height:1.8}.login-toggle{margin-top:16px;font-size:13px;color:var(--brand);cursor:pointer;background:none;border:0;padding:0;font-family:inherit}.login-toggle:hover{text-decoration:underline}.login-actions{display:flex;flex-direction:column;gap:12px;margin-top:20px}.login-back{text-align:center;font-size:13px;color:var(--muted);margin-top:16px}.login-form .form-error{margin:0}.form-success{color:#1e7a4f;background:#e9f7ef;border:1px solid #66b98a;border-radius:8px;padding:10px 12px;font-size:13px;margin:0}.profile-section{display:flex;flex-direction:column;gap:20px;margin-top:20px}.profile-info-row{display:flex;justify-content:space-between;gap:12px;padding:10px 0;border-bottom:1px solid var(--line);font-size:14px}.profile-info-row:last-child{border-bottom:0}.profile-info-row .k{color:var(--muted)}.profile-info-row .v{font-weight:600}.profile-actions{display:flex;gap:12px;flex-wrap:wrap}@media (max-width:900px){.portal-login{grid-template-columns:1fr}.portal-login-brand{padding:36px 24px}.portal-grid-2,.portal-grid-3{grid-template-columns:1fr}}.journey-app{max-width:980px}.journey-status{display:flex;gap:8px;flex-wrap:wrap}.j-status{font-size:12px;padding:3px 10px;border-radius:20px;border:1px solid var(--line);color:var(--muted);background:#fff;white-space:nowrap}.j-status.ok{border-color:#66b98a;color:#1e7a4f;background:#e9f7ef}.journey-error{margin:0 0 14px}.journey-notice{margin:0 0 14px;font-size:13px;color:#9a6b00;background:#fff7e6;border:1px solid #f0c000;border-radius:8px;padding:10px 12px}.journey-tabs{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:20px}.journey-tab{padding:9px 18px;border-radius:8px;border:1px solid var(--line);background:#fff;color:var(--muted);font-size:14px;font-family:inherit;cursor:pointer}.journey-tab.active{background:var(--brand-grad);color:#fff;border-color:transparent;font-weight:600}.journey-tab:hover:not(.active){border-color:var(--brand);color:var(--brand)}.journey-card{margin-bottom:20px}.survey-step-head{display:flex;align-items:center;gap:12px;margin-bottom:18px}.survey-step-badge{display:inline-flex;align-items:center;justify-content:center;min-width:64px;padding:4px 10px;background:var(--brand-grad);color:#fff;border-radius:20px;font-size:13px;font-weight:700}.survey-step-head h3{margin:0;font-size:18px}.survey-questions{display:flex;flex-direction:column;gap:18px}.survey-q{border:1px solid var(--line);border-radius:10px;padding:16px;background:var(--bg-soft)}.survey-q-label{font-weight:600;font-size:14px;margin-bottom:10px}.survey-options{display:flex;flex-wrap:wrap;gap:10px}.survey-option{display:flex;align-items:center;gap:6px;padding:7px 14px;border:1px solid var(--line);border-radius:20px;background:#fff;font-size:13px;cursor:pointer}.survey-option input{accent-color:var(--brand)}.survey-option.checked{border-color:var(--brand);color:var(--brand);background:#fff5f2;font-weight:600}.survey-note{margin-top:10px;font-size:13px}.survey-actions{display:flex;justify-content:space-between;gap:12px;margin-top:20px}.score-overview{gap:32px;flex-wrap:wrap;padding:8px 0 4px}.score-overview,.score-ring{display:flex;align-items:center;justify-content:center}.score-ring{flex-direction:column;width:132px;height:132px;border-radius:50%;background:conic-gradient(var(--brand) 0,var(--brand-accent) 60%,var(--line) 60%,var(--line) 100%);position:relative}.score-ring:before{content:"";position:absolute;inset:10px;border-radius:50%;background:#fff}.score-ring b{position:relative;font-size:40px;color:var(--brand);line-height:1}.score-ring span{position:relative;font-size:12px;color:var(--muted);margin-top:6px}.domain-bars{display:flex;flex-direction:column;gap:10px;margin-top:18px}.bar-row{display:flex;align-items:center;gap:10px;font-size:13px}.bar-label{width:40px;color:var(--muted);text-align:right}.bar-track{flex:1 1;height:10px;border-radius:6px;background:var(--line);overflow:hidden}.bar-fill{height:100%;border-radius:6px;background:var(--brand-grad);transition:width .4s ease}.bar-value{width:34px;color:var(--brand);font-weight:700}.ai-comment{border-left:4px solid var(--brand-accent)}.ai-comment h3,.ai-comment h4{color:var(--brand-dark)}.ai-comment p{font-size:14px;line-height:1.9}.ai-comment-inline{margin:12px 0 0;font-size:13px;color:var(--muted);background:var(--bg-soft);border-radius:8px;padding:10px 12px}.advice-list{display:flex;flex-direction:column;gap:10px}.advice-item{display:flex;gap:10px;font-size:14px;padding:10px 12px;background:var(--bg-soft);border-radius:8px}.advice-item b{color:var(--brand);white-space:nowrap}.role-selector{display:flex;flex-wrap:wrap;gap:10px}.role-chip{padding:8px 16px;border:1px solid var(--line);border-radius:20px;background:#fff;font-size:13px;cursor:pointer;font-family:inherit;color:var(--ink)}.role-chip.active{background:var(--brand-grad);color:#fff;border-color:transparent;font-weight:600}.competency-list{display:grid;grid-template-columns:1fr 1fr;grid-gap:12px;gap:12px;margin-top:16px}.competency-item{border:1px solid var(--line);border-radius:10px;padding:12px 14px;background:var(--bg-soft);display:flex;flex-direction:column;gap:4px}.competency-item b{font-size:14px;color:var(--ink)}.competency-item span{font-size:12.5px;color:var(--muted);line-height:1.7}.roadmap-progress-card{border-top:4px solid var(--brand)}.roadmap-progress-head{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}.roadmap-progress-head h3{margin:0}.roadmap-progress-text{font-size:13px;color:var(--brand-dark);font-weight:700}.progress-track{height:12px;border-radius:8px;background:var(--line);overflow:hidden;margin-top:12px}.progress-fill{height:100%;border-radius:8px;background:var(--brand-grad);transition:width .4s ease}.stage-list{display:flex;flex-direction:column;gap:20px}.stage-card{background:#fff;border-radius:12px;padding:20px;box-shadow:var(--shadow);border:1px solid var(--line);border-left:4px solid var(--brand-accent)}.stage-head{display:flex;align-items:center;gap:12px}.stage-badge{display:inline-flex;align-items:center;justify-content:center;width:42px;height:42px;border-radius:10px;background:var(--brand-grad);color:#fff;font-weight:800;font-size:15px;flex:none}.stage-title-wrap{flex:1 1;min-width:0}.stage-title-wrap h3{margin:0;font-size:17px}.stage-title-wrap p{margin:2px 0 0;font-size:12px}.stage-count{font-size:13px;font-weight:700;color:var(--brand-dark);white-space:nowrap}.stage-goal{margin:12px 0;font-size:13.5px;color:var(--muted);background:var(--bg-soft);border-radius:8px;padding:10px 12px}.task-list{display:flex;flex-direction:column;gap:8px}.task-row{display:flex;align-items:flex-start;gap:10px;padding:10px 12px;border:1px solid var(--line);border-radius:10px;cursor:pointer;transition:border-color .15s ease}.task-row:hover{border-color:var(--brand)}.task-row input{margin-top:4px;accent-color:var(--brand);flex:none}.task-row.done{background:#f6fbf8;border-color:#cfe6da}.task-row.done b{color:#1e7a4f;text-decoration:line-through}.task-body{display:flex;flex-direction:column;gap:2px}.task-body b{font-size:14px}.task-body span{font-size:12.5px;color:var(--muted);line-height:1.7}@media (max-width:720px){.competency-list{grid-template-columns:1fr}.score-overview{gap:18px}.journey-tab{flex:1 1;padding:9px 8px;font-size:13px;text-align:center}}